FAQs

FAQs

FREQUENTLY ASKED QUESTIONS
Do you ship worldwide?

Yes, we ship all over the world! Shipping costs will apply and will be added at checkout. We also run discounts and promotions all year, so stay tuned for exclusive deals.

When will I receive my order?

Once you place your order, you will receive a confirmation email. Within 1-3 days, you will receive your tracking number so you can monitor your jersey's journey in real-time. Delivery to most physical addresses takes 10 to 25 business days. For customized or special orders, processing takes an additional 2-4 days.

What shipping carriers do you use?

We work with all major global carriers and local courier partners to ensure your package arrives as quickly and safely as possible.

What about large orders?

Orders with fewer than 10 shirts or weighing under 2kg are usually shipped as a single package. If your order exceeds this limit, it will be safely divided and shipped in multiple packages.

What is the quality of your jerseys?

Our jerseys are absolutely pristine. Tags, prints, patches, and personalization are all made with the best materials on the market. Each kit is produced with strict attention to detail, from the fabric to the final stitching. It’s comfortable, fits perfectly, and the quality is noticeable the moment you put it on.

What size should I choose?

Our sizing follows standard European measurements—the same you would typically wear for any sports jersey. If you normally wear a Medium, we recommend ordering a Medium. If you are between two sizes or prefer a looser fit, we suggest sizing up. Be sure to check the size guide available on each product page for exact measurements!

What is the difference between Player Version and Fan Version jerseys?

At first glance, both jerseys look identical, featuring the same logos and colors. However:
✅ Fit: Player Version has a slim, athletic fit for optimal field movement. Fan Version offers a relaxed, comfortable fit for everyday wear.
✅ Fabric: Player Version is lightweight, stretchy, and highly breathable. Fan Version uses heavier, durable fabric.
✅ Badges & Logos: Player Version logos are heat-transferred (seamless). Fan Version logos are fully embroidered.
✅ Size Consideration: Because Player Versions are tighter, we highly recommend ordering 1 to 2 sizes up compared to your normal Fan Version size.
Click here for more details about jersey versions.

Can I personalize my jersey with a name and number?

Absolutely! You can add any name and number you want—your own, your favorite player's, or someone special's. You will find the customization options directly on the product page before adding the item to your cart.

How do I order Custom Patches?

Make your jersey truly unique by adding sleeve patches! Here is how to do it:
1️⃣ Select the number of patches you want to add on the product page.
2️⃣ Browse the available patches at our Patch Gallery Link.
3️⃣ Take a screenshot of the patches you want.
4️⃣ Upload the screenshot to your order to indicate your choice.
Note: Ensure the quantity selected matches your screenshot. Incorrect selections may delay your shipment.
Click here for more details on patches.

Can I exchange the size if it doesn't fit? / Can I return it?

Yes, of course. You have 14 days from the date you receive your order to exchange the size or return it. Just email us with your order number, and we will guide you through the process. We want your jersey to fit like a glove!

What if an item is missing, defective, or incorrect?

In rare cases, orders may be delayed, lost in transit, or held by customs. If your package is lost, we will resend it free of charge. If you receive an incorrect or defective item, we sincerely apologize. Please contact us immediately, and we will promptly resolve the issue!

How does the "Buy 6, Pay for 3" Promo work?

It’s very simple! Just add 6 jerseys to your cart using our Bundle Builder, and you will only pay for 3. The discount is applied automatically at checkout—no promo codes or complications. You can mix teams, seasons, and sizes however you want.

I still have a question. How can I contact you?

If we haven't answered your question above, our dedicated team is always ready to help! You can reach out to us via our Contact Page, send us an email at support@433fc.com, or message us on WhatsApp. We will get back to you as soon as possible to guarantee your complete satisfaction.